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News & Editorials

Office tips & Articles

If you Quote, You'll be Wrong

If you Quote, You'll be Wrong

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How often has a customer asked you for an estimate or a 'ball-park' quote before the cause of the problem has been properly d...

Vehicle Inspection Packages

Vehicle Inspection Packages

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Performing accurate and consistent inspections ...

Oops, I Priced it Wrong

Oops, I Priced it Wrong

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"We're going to lose money again..." When gene...

Would you like a menu?

Would you like a menu?

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I don't care what the other guy said, this is w...

Quotes or Estimates

Quotes or Estimates

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"Here, I'll write you up a quote on what it sho...

Tech tips & Articles

Best to Front Or Rear?

Best to Front Or Rear?

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"Best to front" has always been our guideline when rotating tires. But do you apply the same guidelines when installing two n...

Bad Oil

Bad Oil

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   For all you people who think lubr...

A Clean Overflow Bottle

A Clean Overflow Bottle

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Cooling system overflow bottles are tough to cl...

Used Antifreeze

Used Antifreeze

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The correct handling and disposal of used antif...

Another brake bleeding tip

Another brake bleeding tip

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How much fluid does it take to bleed brakes?......

Tool tips, Articles

Aim Into the Bowl

Aim Into the Bowl

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When draining a radiator with an old brass drain cock, you can control the coolant flow by placing a 90-degree spark plug boo...

#%@* Trouble Lights

#%@* Trouble Lights

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One problem with trouble lights is that the 'ca...

Rusty Light Sockets

Rusty Light Sockets

Hits:68

  Need to clean out corroded small bulb s...

Free Mini-Honer

Free Mini-Honer

Hits:3878

Need to hone or sand inside a small tube? ...

Perfect Test Leads

Perfect Test Leads

Hits:63

When you replace a block heater, save the elect...

Real stories

It's Not Brakes

It's Not Brakes

Hits:2155

The customer said it must be a bearing noise because it just happened.  

Cooling Flush?

Cooling Flush?

Hits:2805

This guy comes in with his 2002 Jimmy and said ...

No Moisture in This Cap

No Moisture in This Cap

Hits:2762

A few years ago, this customer comes in with hi...

Sometimes you're a hero

Sometimes you're a hero

Hits:2918

A tow truck drove in one day, with an Olds 88 i...

Stuck on a Job

Stuck on a Job

Hits:4340

One Saturday, I was working the floor alone and...

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