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Office tips & Articles

Telephone Technique

Telephone Technique

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  Every business has one and every customer has one but too often this tool of communication is misused or at least not...

Customer Management

Customer Management

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Customer Management A segment from Automotive ...

Ring, Ring, Ring. Hello?

Ring, Ring, Ring. Hello?

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"Is this the person to whom I'm speaking?"Telep...

Signs, Signs, Everywhere Signs

Signs, Signs, Everywhere Signs

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Here are a couple of signs that could avoid som...

Shop Supplies Will Cover It - NOT

Shop Supplies Will Cover It - NOT

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Isn't everything included?.... Some shop owner...

Tech tips & Articles

The Brake Drum Don't Fit

The Brake Drum Don't Fit

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 Everything's new, but the drums don't fit!....

Don't Underinflate Tires

Don't Underinflate Tires

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Since vehicle manufacturers are regulated to in...

Pilot Bushing Removal

Pilot Bushing Removal

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Removing a clutch pilot bushing or bearing can ...

Protect the Rad

Protect the Rad

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It doesn't take very much to poke a hole in tod...

Letter Re; Certification

Letter Re; Certification

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Mandatory Certification: BC My Personal Views ...

Tool tips, Articles

Easy easy outs

Easy easy outs

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Thanks to Eric from Perform-x for this tip. We've all had the issue of having to drill out broken studs or bolts. If it's b...

Messy Drawers

Messy Drawers

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Are your pliers piled up in a drawer. Eric fro...

Mode $06 Data, A Real Diagnostic Tool (Part Two)

Mode $06 Data, A Real Diagnostic Tool (P...

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From Part One of this article, it's pretty clea...

Control Your Coolant

Control Your Coolant

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When draining a radiator with an old brass drai...

Corroded Probing

Corroded Probing

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Piercing wires when you are testing sensors may...

Real stories

Stuck on a Job

Stuck on a Job

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One Saturday, I was working the floor alone and my wife was working the counter. I was draped across the motor, doing some di...

Vanilla Ice Cream

Vanilla Ice Cream

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A complaint was received, a few years ago, by t...

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job f...

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel ...

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Dumb Tech Stories from a Ford blog site many ye...

Cooling Flush?

Cooling Flush?

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This guy comes in with his 2002 Jimmy and said ...

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ASBN membership is free for automotive aftermarket professionals. Members may choose to receive the ASBN News, and/or the ASBN Supplier News along with relevant industry updates.

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