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Office tips & Articles

To make more money, don't sell

To make more money, don't sell

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"Hi, I like your shoes.... come on in." The biggest mistake shop owners and counter people make is when they are trying to '...

If you Quote, You'll be Wrong

If you Quote, You'll be Wrong

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How often has a customer asked you for an estim...

Analyzing Productivity

Analyzing Productivity

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Productivity of a shop boils down to the total ...

Make Money by Taking the Time

Make Money by Taking the Time

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"I think I have the quote here somewhere...." ...

Where Is It?

Where Is It?

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"The stupid customer hid the wheel lock key". ...

Tech tips & Articles

Office Supplies for Your Tool Box

Office Supplies for Your Tool Box

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Keep a box of metal paper clips in your toolbox...

Gasket Sealing

Gasket Sealing

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If a little sealant is good, then a lot must be...

I'm Too short

I'm Too short

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When doing some under hood work on a pickup or ...

Smoke That Cooling System

Smoke That Cooling System

Hits:744

Most of us, by now, use a tool that vacuums dow...

Valve Timing Issues.

Valve Timing Issues.

Hits:1030

Using electronic testing for mechanical compone...

Tool tips, Articles

Rusty Light Sockets

Rusty Light Sockets

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  Need to clean out corroded small bulb sockets?   From a local hardware store, purchase a brush for prepping c...

Aim Into the Bowl

Aim Into the Bowl

Hits:56

When draining a radiator with an old brass drai...

Cheap Hose Cutters

Cheap Hose Cutters

Hits:3164

An inexpensive tool for cutting hose.

Keep losing bolts?

Keep losing bolts?

Hits:60

When changing pans or covers with many small bo...

Paper Clip Trick

Paper Clip Trick

Hits:644

(Try saying that three times)...

Real stories

Driveline Vibration

Driveline Vibration

Hits:2786

This guy ran over a mattress and decided to keep going. The ensuing jumble finally whipped around enough to put a tear in the...

Vanilla Ice Cream

Vanilla Ice Cream

Hits:4094

A complaint was received, a few years ago, by t...

Sometimes you're a hero

Sometimes you're a hero

Hits:2918

A tow truck drove in one day, with an Olds 88 i...

Sticker Shock

Sticker Shock

Hits:3762

Quite a few years ago, I was managing the Speed...

Stuck on a Job

Stuck on a Job

Hits:4340

One Saturday, I was working the floor alone and...

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