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Office tips & Articles

Customer Management

Customer Management

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Customer Management A segment from Automotive Business Concepts By Bob Paff     Yes, I call this segment "Cu...

Make Money by Taking the Time

Make Money by Taking the Time

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"I think I have the quote here somewhere...." ...

If you Quote, You'll be Wrong

If you Quote, You'll be Wrong

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How often has a customer asked you for an estim...

He's Still On A Road Test?

He's Still On A Road Test?

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Ever had the situation where, during a road tes...

Built to Meet or Exceed OE Specs

Built to Meet or Exceed OE Specs

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" Built To Meet Or Exceed OE Specs." Don't bel...

Tech tips & Articles

Dodge 4 x4 Hubs

Dodge 4 x4 Hubs

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Easy removal of full-size Dodge and Ford 4x4 hubs...

Timing marks off

Timing marks off

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from Robert Pleasanton III on IATN I'm sure th...

I hate oil pan gaskets

I hate oil pan gaskets

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An easy solution to an old problem....

Axle Bearing Woes

Axle Bearing Woes

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I didn't use the right tool. Now what do I do?....

It's Always the Fuel Pump

It's Always the Fuel Pump

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Hitting the tank with a large hammer proves i...

Tool tips, Articles

#%@* Trouble Lights

#%@* Trouble Lights

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One problem with trouble lights is that the 'cage' never stays secure. When the light is dropped, it's usually the cage that...

Easy easy outs

Easy easy outs

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Thanks to Eric from Perform-x for this tip. We...

Control Your Coolant

Control Your Coolant

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When draining a radiator with an old brass drai...

Paper Clip Trick #2

Paper Clip Trick #2

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Keep losing circuit backprobes? Here's a cheap ...

Mode $06 Data, A Real Diagnostic Tool (Part Two)

Mode $06 Data, A Real Diagnostic Tool (P...

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From Part One of this article, it's pretty clea...

Real stories

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job for this lady, she returned to the shop and started to take a strip out of me. ...

Vanilla Ice Cream

Vanilla Ice Cream

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A complaint was received, a few years ago, by t...

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel ...

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Dumb Tech Stories from a Ford blog site many ye...

Sometimes you're a hero

Sometimes you're a hero

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A tow truck drove in one day, with an Olds 88 i...

Stuck on a Job

Stuck on a Job

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One Saturday, I was working the floor alone and...

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