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Office tips & Articles

Built to Meet or Exceed OE Specs

Built to Meet or Exceed OE Specs

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" Built To Meet Or Exceed OE Specs." Don't believe everything you read.....

Customer Management

Customer Management

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Customer Management A segment from Automotive ...

Oops, I Priced it Wrong

Oops, I Priced it Wrong

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"We're going to lose money again..." When gene...

Something Gets Lost In The Translation

Something Gets Lost In The Translation

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When you are acquiring information from a custo...

Analyzing Productivity

Analyzing Productivity

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Productivity of a shop boils down to the total ...

Tech tips & Articles

Letter Re; Certification

Letter Re; Certification

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Mandatory Certification: BC My Personal Views by; Bob Paff Before I start, I just wish to say that my opinions below are b...

Oh No! I broke a stud!

Oh No! I broke a stud!

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Just when you thought, "Ah, it won't break", it...

The Brake Drum Don't Fit

The Brake Drum Don't Fit

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 Everything's new, but the drums don't fit...

How do we get our certification?

How do we get our certification?

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As a certification worldwide, the Inter-Provinc...

Wire the Wireless

Wire the Wireless

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  Have difficulties testing direct igniti...

Tool tips, Articles

New job for an old tool

New job for an old tool

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Have a set of 10 inch slip joint pliers? This is a handy tool when doing exhaust work.

Control Your Coolant 2

Control Your Coolant 2

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Still a mess trying to drain a cooling system? ...

Suck it up.

Suck it up.

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Coolant spillage is inevitable in this business...

What Ignition Timing?

What Ignition Timing?

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Need to find true TDC?

Free Mini-Honer

Free Mini-Honer

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Need to hone or sand inside a small tube? ...

Real stories

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to keep going. The ensuing jumble finally whipped around enough to put a tear in the...

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with hi...

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel ...

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Dumb Tech Stories from a Ford blog site many ye...

Stuck on a Job

Stuck on a Job

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One Saturday, I was working the floor alone and...

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job f...

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