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Made In China?

Made In China?

On the front line, we’ve always complained about cheap offshore parts. Then, too, who really cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we...

We are at the Core of the Automotive Aftermarket
We are at the Core of the Automotive Aftermarket

The Automotive Aftermarket is a dominant industry here in...

  • Apr 08
Welcome to the Tech Center
Welcome to the Tech Center

Welcome to the Tech Center.  Servicing and repairing vehicles...

  • Dec 19
Welcome to the Link Library
Welcome to the Link Library

Simple, Direct, and Quick  Here's where we index and...

  • Sep 10
Welcome to the Tool Room
Welcome to the Tool Room

This section should be interesting for everybody because...

  • Sep 08

Tips, Articles, Stories

Vanilla Ice Cream

A complaint was received, a few years ago, by the Pontiac Division of General...

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Fuses Don't Blow

Bulletin: Fuses not blowing causing fires There are vehicle fuses that do not...

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Customer Management

Customer Management A segment from Automotive Business Concepts By Bob Paff...

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Paper Clip Trick #2

Keep losing circuit backprobes? Here's a cheap alternative.

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Compression test in 15 seconds

For those of you who are doing cylinder compression tests the old way with a...

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And the special for today is

Place value on your freebies.... If you are supplying a complimentary service or...

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What's Going On With This Economy?

What's going on out there? Shops are closing down left, right and center....

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Aim Into the Bowl

When draining a radiator with an old brass drain cock, you can control the...

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Ring, Ring, Ring. Hello?

"Is this the person to whom I'm speaking?"Telephone technique is so important...

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Connecting With Other Groups

The Automotive Service Industry is huge. But, when you think about it, we...

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Cooling Flush?

This guy comes in with his 2002 Jimmy and said it was idling a little rough....

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Free Mini-Honer

Need to hone or sand inside a small tube?  Try this. Open a cotter pin and...

Read more: Free Mini-Honer