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Office tips & Articles

Package price vs. parts and labor.

Package price vs. parts and labor.

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"Can you reduce your labor because I'm a nice guy?"

Ring, Ring, Ring. Hello?

Ring, Ring, Ring. Hello?

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"Is this the person to whom I'm speaking?"Telep...

Shop Supplies Will Cover It - NOT

Shop Supplies Will Cover It - NOT

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Isn't everything included?.... Some shop owner...

Info To Go

Info To Go

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"It says so right here..." When you do an ins...

Would you like a menu?

Would you like a menu?

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I don't care what the other guy said, this is w...

Tech tips & Articles

Axle Bearing Woes

Axle Bearing Woes

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I didn't use the right tool. Now what do I do?....

Water Pump Testing

Water Pump Testing

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Is the pump impeller really working?..... You...

Bleeding brakes causes new problems

Bleeding brakes causes new problems

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  Sorry, sir, you now need a master cylin...

Certification Update 2023

Certification Update 2023

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Let's start 2023 with some important news that ...

Fusible Links: Answers

Fusible Links: Answers

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There are different styles of Fusible Links use...

Tool tips, Articles

Free Mini-Honer

Free Mini-Honer

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Need to hone or sand inside a small tube?  Try this. Open a cotter pin and insert the end of a 6 to 8 in. piece of eme...

Paper Clip Trick #2

Paper Clip Trick #2

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Keep losing circuit backprobes? Here's a cheap ...

Control Your Coolant 2

Control Your Coolant 2

Hits:3574

Still a mess trying to drain a cooling system? ...

Rusty Light Sockets

Rusty Light Sockets

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  Need to clean out corroded small bulb s...

Tools Explained

Tools Explained

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(I'm not sure where this originated but Eric fr...

Real stories

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to keep going. The ensuing jumble finally whipped around enough to put a tear in the...

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with hi...

Sometimes you're a hero

Sometimes you're a hero

Hits:2919

A tow truck drove in one day, with an Olds 88 i...

It's Not Brakes

It's Not Brakes

Hits:2156

The customer said it must be a bearing noise be...

Sticker Shock

Sticker Shock

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Quite a few years ago, I was managing the Speed...

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