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News & Editorials

Office tips & Articles

Info To Go

Info To Go

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"It says so right here..." When you do an inspection and find items that require service, you would report those needs to t...

Mr. Customer, You're Fired

Mr. Customer, You're Fired

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Whoa! You're not serious..... Yes, you can fir...

If you Quote, You'll be Wrong

If you Quote, You'll be Wrong

Hits:2863

How often has a customer asked you for an estim...

Something Gets Lost In The Translation

Something Gets Lost In The Translation

Hits:1574

When you are acquiring information from a custo...

Don't Buy Your Customers

Don't Buy Your Customers

Hits:3834

Are you so insecure that you feel that you have...

Tech tips & Articles

Water Pump Testing

Water Pump Testing

Hits:946

Is the pump impeller really working?..... You have an overheating problem, and everything checks out except for the possibi...

Torque Those Wheel Nuts

Torque Those Wheel Nuts

Hits:975

But I've never had a wheel fall off yet...

Certification Update 2023

Certification Update 2023

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Let's start 2023 with some important news that ...

But all I did was disconnect the battery

But all I did was disconnect the battery...

Hits:1330

Does the pre - '95 vehicle run bad after disc...

Best to Front Or Rear?

Best to Front Or Rear?

Hits:1137

"Best to front" has always been our guideline w...

Tool tips, Articles

Suck it up.

Suck it up.

Hits:72

Coolant spillage is inevitable in this business and pushing the spillage into a drain may not be an option.   Get you...

Mode $06 Articles and Info

Mode $06 Articles and Info

Hits:163

The following is a list of articles and links r...

Mode $06 Data; A Real Diagnostic Tool (Part One)

Mode $06 Data; A Real Diagnostic Tool (P...

Hits:3737

We buy the latest and greatest scanner in hopes...

Keep losing bolts?

Keep losing bolts?

Hits:60

When changing pans or covers with many small bo...

Corroded Probing

Corroded Probing

Hits:55

Piercing wires when you are testing sensors may...

Real stories

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel bette...

Hits:2101

Dumb Tech Stories from a Ford blog site many years ago. Names were removed to protect the guilty:

Sticker Shock

Sticker Shock

Hits:3758

Quite a few years ago, I was managing the Speed...

Vanilla Ice Cream

Vanilla Ice Cream

Hits:4090

A complaint was received, a few years ago, by t...

No Moisture in This Cap

No Moisture in This Cap

Hits:2758

A few years ago, this customer comes in with hi...

Driveline Vibration

Driveline Vibration

Hits:2777

This guy ran over a mattress and decided to kee...

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