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Office tips & Articles

Signs, Signs, Everywhere Signs

Signs, Signs, Everywhere Signs

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Here are a couple of signs that could avoid some serious issues.  

Built to Meet or Exceed OE Specs

Built to Meet or Exceed OE Specs

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" Built To Meet Or Exceed OE Specs." Don't bel...

What's Going On With This Economy?

What's Going On With This Economy?

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What's going on out there? Shops are closing do...

Where Is It?

Where Is It?

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"The stupid customer hid the wheel lock key". ...

If you Quote, You'll be Wrong

If you Quote, You'll be Wrong

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How often has a customer asked you for an estim...

Tech tips & Articles

I love my safety chain

I love my safety chain

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Removing FWD axles can be unsafe....

Seized Cotter Pins

Seized Cotter Pins

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Have you ever had a problem with seized cotte...

Pilot Bushing Removal

Pilot Bushing Removal

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Removing a clutch pilot bushing or bearing can ...

Oh No! I broke a stud!

Oh No! I broke a stud!

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Just when you thought, "Ah, it won't break", it...

Letter Re; Certification

Letter Re; Certification

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Mandatory Certification: BC My Personal Views ...

Tool tips, Articles

Mode $06 Data; A Real Diagnostic Tool (Part One)

Mode $06 Data; A Real Diagnostic Tool (Part O...

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We buy the latest and greatest scanner in hopes that it will save us hours of tracing and testing that you may not be able to...

Mode $06 Data, A Real Diagnostic Tool (Part Two)

Mode $06 Data, A Real Diagnostic Tool (P...

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From Part One of this article, it's pretty clea...

New job for an old tool

New job for an old tool

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Have a set of 10 inch slip joint pliers? This ...

Mode $06 Articles and Info

Mode $06 Articles and Info

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The following is a list of articles and links r...

Easy easy outs

Easy easy outs

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Thanks to Eric from Perform-x for this tip. We...

Real stories

Vanilla Ice Cream

Vanilla Ice Cream

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A complaint was received, a few years ago, by the Pontiac Division of General Motors: "This is the second time I have writte...

Sticker Shock

Sticker Shock

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Quite a few years ago, I was managing the Speed...

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job f...

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with hi...

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel ...

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Dumb Tech Stories from a Ford blog site many ye...

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