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News & Editorials

Office tips & Articles

Telephone Technique

Telephone Technique

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  Every business has one and every customer has one but too often this tool of communication is misused or at least not...

The Plus of Shop Meetings

The Plus of Shop Meetings

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How many of you have monthly shop meetings wi...

What's Going On With This Economy?

What's Going On With This Economy?

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What's going on out there? Shops are closing do...

Don't Buy Your Customers

Don't Buy Your Customers

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Are you so insecure that you feel that you have...

And the special for today is

And the special for today is

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Place value on your freebies.... If you are s...

Tech tips & Articles

I hate oil pan gaskets

I hate oil pan gaskets

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An easy solution to an old problem....

Timing marks off

Timing marks off

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from Robert Pleasanton III on IATN I'm sure th...

Stop Squeeling

Stop Squeeling

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You get a vehicle in that sounds like a belt sq...

Bad Oil

Bad Oil

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   For all you people who think lubr...

Dex-Cool Antifreeze

Dex-Cool Antifreeze

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As you have seen, all vehicle manufacturer...

Tool tips, Articles

Control Your Coolant

Control Your Coolant

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When draining a radiator with an old brass drain cock you can control the coolant flow by placing a 90-degree spark plug bo...

What Ignition Timing?

What Ignition Timing?

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Need to find true TDC?

Tools Explained

Tools Explained

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(I'm not sure where this originated but Eric fr...

Mode $06 Data, A Real Diagnostic Tool (Part Two)

Mode $06 Data, A Real Diagnostic Tool (P...

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From Part One of this article, it's pretty clea...

#%@* Trouble Lights

#%@* Trouble Lights

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One problem with trouble lights is that the 'ca...

Real stories

Sometimes you're a hero

Sometimes you're a hero

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A tow truck drove in one day, with an Olds 88 in tow. The driver and owner get out and the driver explains to me that somethi...

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job f...

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to kee...

Sticker Shock

Sticker Shock

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Quite a few years ago, I was managing the Speed...

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with hi...

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