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Office tips & Articles

Signs, Signs, Everywhere Signs

Signs, Signs, Everywhere Signs

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Here are a couple of signs that could avoid some serious issues.  

Quotes or Estimates

Quotes or Estimates

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"Here, I'll write you up a quote on what it sho...

Mr. Customer, You're Fired

Mr. Customer, You're Fired

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Whoa! You're not serious..... Yes, you can fir...

Telephone Technique

Telephone Technique

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  Every business has one and every custom...

Something Gets Lost In The Translation

Something Gets Lost In The Translation

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When you are acquiring information from a custo...

Tech tips & Articles

Fuses Don't Blow

Fuses Don't Blow

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Bulletin: Fuses not blowing causing fires There are vehicle fuses that do not offer protection against overloaded or shorte...

Brake Rotor Finishing

Brake Rotor Finishing

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 There has been a lot of discussion about ...

The Brake Drum Don't Fit

The Brake Drum Don't Fit

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 Everything's new, but the drums don't fit...

He's Still On A Road Test?

He's Still On A Road Test?

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Ever had the situation where, during a road tes...

Depress, Don't Get Depressed

Depress, Don't Get Depressed

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 Open lines during a brake job is so messy...

Tool tips, Articles

Mode $06 Articles and Info

Mode $06 Articles and Info

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The following is a list of articles and links related to the understanding and interpretation of Mode $6 Data.   Mak...

Corroded Probing

Corroded Probing

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Piercing wires when you are testing sensors may...

Control Your Coolant 2

Control Your Coolant 2

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Still a mess trying to drain a cooling system? ...

Cleaning Bulb Sockets

Cleaning Bulb Sockets

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Need to clean out corroded small bulb sockets?&...

Tools Explained

Tools Explained

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(I'm not sure where this originated but Eric fr...

Real stories

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with his 1972 Camaro. He said he got it out of the body shop two months earlier after...

Vanilla Ice Cream

Vanilla Ice Cream

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A complaint was received, a few years ago, by t...

Sticker Shock

Sticker Shock

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Quite a few years ago, I was managing the Speed...

Cooling Flush?

Cooling Flush?

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This guy comes in with his 2002 Jimmy and said ...

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to kee...

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