#%@* Trouble Lights
- Details
- 04 Jul 2006
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Customer Management A segment from Automotive Business Concepts By Bob Paff Yes, I call this segment "Cu...
Are you so insecure that you feel that you have...
Every business has one and every custom...
Productivity of a shop boils down to the total ...
What's going on out there? Shops are closing do...
Hitting the tank with a large hammer proves it....
But I've never had a wheel fall off yet...
Does the pre - '95 vehicle run bad after disc...
But I put new blades on it.... Don't you jus...
Have you ever had a problem with seized cotte...
(Try saying that three times)...
When draining a radiator with an old brass drai...
Still a mess trying to drain a cooling system? ...
Coolant spillage is inevitable in this business...
Need to clean out corroded small bulb sockets? ...
Have a problem finding true TDC? On newer eng...
The day after I completed a 4 wheel brake job for this lady, she returned to the shop and started to take a strip out of me. ...
Quite a few years ago, I was managing the Speed...
A tow truck drove in one day, with an Olds 88 i...
A complaint was received, a few years ago, by t...
A few years ago, this customer comes in with hi...
This guy ran over a mattress and decided to kee...
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