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Signs, Signs, Everywhere Signs

Signs, Signs, Everywhere Signs

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Here are a couple of signs that could avoid some serious issues.  

Analyzing Productivity

Analyzing Productivity

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Productivity of a shop boils down to the total ...

Info To Go

Info To Go

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"It says so right here..." When you do an ins...

Where Is It?

Where Is It?

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"The stupid customer hid the wheel lock key". ...

He's Still On A Road Test?

He's Still On A Road Test?

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Ever had the situation where, during a road tes...

Tech tips & Articles

Rotate Tires to Where?

Rotate Tires to Where?

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How many cars today come equipped with bias tires? The answer is 'None'. Then why are some of the car manufacturers still p...

Dex-Cool Antifreeze

Dex-Cool Antifreeze

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As you have seen, all vehicle manufacturer...

Bleeding brakes causes new problems

Bleeding brakes causes new problems

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  Sorry, sir, you now need a master cylin...

Alignment Tools for a Tune Up?

Alignment Tools for a Tune Up?

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 An unpaid assistant to maintain 2000 RPM....

Letter Re; Certification

Letter Re; Certification

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Mandatory Certification: BC My Personal Views ...

Tool tips, Articles

Mode $06 Data, A Real Diagnostic Tool (Part Two)

Mode $06 Data, A Real Diagnostic Tool (Part T...

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From Part One of this article, it's pretty clear how Mode $06 data can be a critical part of your diagnostic procedure when l...

Cheap Hose Cutters

Cheap Hose Cutters

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An inexpensive tool for cutting hose.

Mode $06 Data; A Real Diagnostic Tool (Part One)

Mode $06 Data; A Real Diagnostic Tool (P...

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We buy the latest and greatest scanner in hopes...

Control Your Coolant 2

Control Your Coolant 2

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Still a mess trying to drain a cooling system? ...

Paper Clip Trick

Paper Clip Trick

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(Try saying that three times)...

Real stories

Sticker Shock

Sticker Shock

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Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a young couple came in to have the car checked out. ...

Vanilla Ice Cream

Vanilla Ice Cream

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A complaint was received, a few years ago, by t...

Stuck on a Job

Stuck on a Job

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One Saturday, I was working the floor alone and...

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with hi...

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job f...

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